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What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences, enabling certain functionality, and helping us understand how our website is used.

We respect your privacy and are committed to transparency about how we use cookies. You can control which cookies you accept through our cookie preference center.

Data Processing & Retention

Why We Process Data

  • Website functionality and security
  • Performance monitoring and optimization
  • User experience personalization
  • Analytics and usage statistics
  • Marketing campaign effectiveness measurement
  • Fraud prevention and security monitoring

Data Retention

We retain cookie data for the duration specified for each cookie type. You can delete cookies at any time through your browser settings or our cookie preference center. Analytics data is retained for 26 months in accordance with Google Analytics data retention policies.

Third-Party Data Sharing

We may share anonymized analytics data with Google Analytics to understand website usage patterns. We do not sell personal information to third parties. We may share data with service providers who assist us in operating our website, conducting business, or serving users, provided they agree to keep this information confidential.

California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information is collected, used, shared or sold. You can opt-out of the sale of personal information and request deletion of your personal information.

Data Deletion Request

Browser Cookie Controls

Chrome

Settings → Privacy and security → Cookies and other site data

Firefox

Settings → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Common Questions About Cookies

What people ask before deciding what to allow.

Do I have to accept cookies to use this site?

No. Necessary cookies keep the site working and cannot be switched off, but analytics and marketing cookies are optional. Decline them and every page, the booking flow and the contact form still work normally.

How do I change my mind later?

Use the Manage Cookie Preferences button at the top of this page. Your choice is stored on the device you are using, so you will need to set it again on a different browser or phone.

What do the analytics cookies actually record?

Which pages get visited and roughly how people move through the site. We use it to see which service pages are useful and which are not. It is not used to identify you personally.

Why does the banner reappear sometimes?

Clearing your browser data removes the record of your choice along with the cookies, so the banner has to ask again. Some browsers also clear it automatically after a period.